Ombudsman Spotlight: Jessica Ausem

The Navy Ombudsman Support Program, which is coordinated by the Fleet & Family Support Center, provides information and referrals to assist Command families with concerns or issues by regularly communicating and distributing information to and from the Command and the unit's family members and by keeping the Command informed regarding the overall health, morale and welfare of the families in the Command. Ombudsmen are key resources for family members, particularly during deployments. 

Commands at NAS Patuxent River are supported by a team of volunteer Ombudsmen. Jessica Ausem is one such volunteer, who supports NAS PAX.

A dedicated military spouse and proud veteran, Ausem honorably served 13 years in the United States Navy. With firsthand experience navigating military life, she understands the challenges service members and their families face and is committed to providing them with guidance and support.

Ausem holds a Bachelor of Science in Cybersecurity from the University of Maryland, equipping her with strong analytical skills, risk management expertise and a detail-oriented mindset. Her ability to assess situations objectively, communicate effectively and provide solutions with discretion makes her a trusted resource for military families.

In her free time, Ausem enjoys spending time with her husband, their three children and their family dog. Whether exploring new activities, reading or embracing the experiences that come with military life, she is dedicated to fostering a supportive and informed community for service members and their loved ones.

Ausem can be reached at naspaxriveromb@gmail.com or 202-320-2236.